Geotech Engagement Hub

Training and support of userbase on IT Systems
Maintaining mail infrastructure (Postfix, Sendmail, Exim), including Antispam/Antivirus policy, DNSBL configuration, SMTP protocol troubleshooting, and mail routing
Configuring and administering Fortinet firewall estates (policy configuration, VPN, security profiles, high availability)
Configuring and maintaining Mikrotik network infrastructure, including routing and inter-site connectivity and troubleshooting
Wireless network deployment and troubleshooting
Providing advanced technical support for critical desktop and server issues
Actioning Service Desk ticket queues, ensuring SLA compliance and quality of escalated resolutions
Producing technical documentation and knowledge base procedures
Identifying opportunities for and implementing automation and scripting to reduce manual workload across the team
Configuring IP camera/CCTV infrastructure, including network integration
Ensuring completion of daily operational checklists and reporting status to the IT Manager
Proactive monitoring and capacity/performance management of connected devices and inter-branch connectivity
Performing Root Cause Analysis on recurring or high-impact incidents, implementing permanent resolutions through root cause analysis
Undertake travel to sites to perform installations and maintenance as required
Creating, deploying, and administering Windows Server environments (2016–2025), including DHCP, DNS, Active Directory configuration, Group Policy, and forest/domain administration
Deploying and maintaining Hyper-V virtualization infrastructure, including host configuration, guest provisioning, and server migrations
Administering Biometric Access Control systems, including integration and troubleshooting

Qualifications & Experience:

Minimum 12 years' experience as an IT professional, with a track record of resolving escalated issues and supporting end-users across face-to-face and remote channels
Minimum 8 years' experience configuring, implementing, and maintaining corporate LAN & WAN environments
Advanced proficiency with Microsoft Windows (10, 11) in a distributed environment
Advanced proficiency with Microsoft Office (2016 - 2024) and Office 365, including deployment and administration
Proven experience deploying and administering Windows Server (2016 - 2025)
Strong knowledge of hardware/software configuration, installation, and lifecycle management
Advanced troubleshooting, diagnostic, and problem-solving skills, with a focus on root cause analysis on complex issues
Experience leveraging AI tools (e.g. Claude AI) to improve IT operations, support, or documentation workflows
Strong networking expertise, including switch and router configuration

Procurement Management – Oversee all procurement activities within the region, including end-to-end procurement processes. Negotiate pricing, rates, and contracts, achieve savings targets, conduct market analysis and benchmarking, and continuously improve procurement processes to enhance efficiency.
Supplier Management – Build, maintain, and strengthen supplier relationships. Source new suppliers to improve competitiveness, monitor SLA performance, and drive continuous improvement in supplier quality, cost and delivery.
Stores & Inventory Management – Oversee all store operations including receiving, issuing and stock control. Ensure high levels of inventory accuracy and system integrity. Manage and support stores personnel.
Order & MRP Management – Oversee purchase order processing and stock item management. Manage daily MRP activities to ensure optimal stock levels, ensure timely replenishment, resolve delays, and expedite outstanding orders.
Cycle Counts & Reporting – Conduct and manage cycle counts, weekly and bi-weekly stock takes. Analyze, report, and communicate results to management, ensuring accurate and timely reporting across procurement and stores.
Team Support & Compliance – Provide guidance and support to procurement and stores personnel under the guidance of the National Procurement Manager.
Savings & Cost Optimization – Responsible for achieving national procurement savings targets through strategic sourcing initiatives, supplier negotiations, cost reduction programs, and continuous identification of value improvement opportunities across the business.

Qualifications & Experience:

Diploma or Degree in Procurement, Supply Chain, or related field.
8+ years' experience in procurement and stores management.
Supervisory experience is advantageous.
Strong negotiation and cost management experience.
Experience in industrial and manufacturing environments is preferred.
Engineering background or qualifications is a big plus.
Automotive industry experience is an advantage.
Proven track record of achieving cost savings and process improvements.
Strong knowledge of MRP/ERP systems; experience with Fraxion and Accpac is advantageous.

Your search query

Send me similar jobs