Job Title:
Regional Operations Manager 

Job Purpose:

Our client is seeking a Regional Operations Manager to take responsibility for managing the operational, financial, administrative, and customer relations activities within the Central Region (Kimberley).

 Responsibilities

• Manage regional staff, subcontractors, office operations, petty cash, assets, and vehicles.
• Coordinate technical projects, improvement initiatives, and internal central support functions.
• Oversee customer contract management, ensuring all deliverables are met in line with applicable Service Level Agreements (SLAs).
• Enhance customer engagement by continuously evaluating client business processes and proposing, re-engineering, and implementing value-added solutions.
• Identify and develop new sales opportunities within existing accounts while building and maintaining relationships with prospective customers.
• Support the management of operational budgets, including both Capex and Opex.
• Provide regular communication and reporting to management on regional and project progress, including Key Performance Areas (KPAs).
• Assist in financial management through accurate monthly invoicing, improving Days Sales Outstanding (DSO), and reducing operational expenses.
• Monitor and review management and settlement reports to ensure accuracy and performance alignment.