• Own and maintain QC reporting systems, including Ketendo and D6, ensuring data integrity and actionable reporting insights.
• Lead, train, and manage QC teams, including oversight of third-party inspectors and seasonal resource planning.
• Translate customer requirements into robust quality specifications, maintain SOPs, and ensure label compliance.
• Assess and manage claims, provide evidence-based feedback, and drive continuous improvement initiatives with producers.
• Lead and develop direct reports, chair weekly quality meetings, and collaborate closely with Technical, Sales, and Operations teams.
• Provide technical input into budgets, monitor expenditure, and ensure compliance with financial guidelines.

Skills & Requirements

• Strong problem-solving and analytical abilities.
• High attention to detail with excellent communication skills.
• Advanced proficiency in Microsoft Office.
• Ability to adapt quickly to new systems and processes.
• Strong time management and organisational skills.
• Valid driver’s license with willingness to travel extensively during peak seasons.
• Detail-oriented with a strong commitment to compliance and quality standards.
• Comfortable with extended travel and periods away from home.

Qualifications & Experience:

• Diploma or Degree in a relevant field (essential).
• 5–7 years’ experience in fruit quality control.
• 3–4 years’ management experience.
• Strong knowledge of local regulatory requirements and the export fruit industry.
• Experience within the soft fruit industry and exposure to QC systems will be advantageous.